Interesting article in JAMA today. Focus groups conducted with physicians and patients looked at attitudes towards disclosure of medical errors. Patients want apologies and emotional support from doctors, but doctors are concerned about legal liability. Although doctors wanted to tell patients about their errors, they often ‘chose their words carefully.’ The study also suggests doctors often avoided explaining why an error occurred, although I think they may not be in the best position to do so when in this stressful position. Doctors wanted emotional support following errors, but did not know where to turn.
Filed in Medical error